English at Work 66

• Lecture1.1
  An Introduction – Meet Anna, Paul, Denise and Tom 10 min
• Lecture1.2
  The Interview – Language for interviews 10 min
• Lecture1.3
  The Interruption – Structuring answers 10 min
• Lecture1.4
  The Crisis – Making suggestions 10 min
• Lecture1.5
  Doing lunch – Introducing yourself 10 min
• Lecture1.6
  The Queen of Sheba – Polite requests 10 min
• Lecture1.7
  Double-booked – Offering to help 10 min
• Lecture1.8
  Mr Lime’s grapefruits – Apologising 10 min
• Lecture1.9
  Room 301 – Giving praise 10 min
• Lecture1.10
  The warehouse – Checking information 10 min
• Lecture1.11
  The brainstorm – Language for disagreeing 10 min
• Lecture1.12
  Overtime – Language for working long hours 10 min
• Lecture1.13
  The big day – Opening presentations 10 min
• Lecture1.14
  The Imperial Lemon – Making a pitch 10 min
• Lecture1.15
  Telephone tell-tale – Giving feedback 10 min
• Lecture1.16
  Seb Lime – More about telephone manner 10 min
• Lecture1.17
  Slimy Limey! – Politely refusing 10 min
• Lecture1.18
  Lemon-sized luxury boxes – How to place an order 10 min
• Lecture1.19
  The email – Writing an email 10 min
• Lecture1.20
  The open window – Language for explaining a misunderstanding 10 min
• Lecture1.21
  The Team Meeting – Setting an agenda for a meeting 10 min
• Lecture1.22
  Don’t panic! – Language for asking for help 10 min
• Lecture1.23
  The smoker – Language for making polite requests 10 min
• Lecture1.24
  Risky business – Health and safty policy 10 min
• Lecture1.25
  No smoke without fire – Words to use in an emergency 10 min
• Lecture1.26
  The big cheese – Language for booking a hotel room 10 min
• Lecture1.27
  You cannot be serious! – Language for complaining 10 min
• Lecture1.28
  Getting down to business – Language for delivering bad news 10 min
• Lecture1.29
  Home truths – Keeping your language professional 10 min
• Lecture1.30
  Putting the feelers out – Language for making a cold call 10 min
• Lecture1.31
  Two heads are better than one – Language for negotiation 10 min
• Lecture1.32
  Sign on the dotted line – Language for project management 10 min
• Lecture1.33
  The deal is off! – Further language for negotiating a deal 10 min
• Lecture1.34
  The deal is off! – Language for booking a flight 10 min
• Lecture1.35
  The business trip – Language for clinching the deal 10 min
• Lecture1.36
  Lost in France – Language for briefing the manager 10 min
• Lecture1.37
  The power struggle – Language for working with someone new 10 min
• Lecture1.38
  Rachel the rabbit! – Language for dealing with a difficult colleague 10 min
• Lecture1.39
  Oranges and lemons – Language for maintaining good customer relations 10 min
• Lecture1.40
  A step too far – Language for giving someone a verbal warning 10 min
• Lecture1.41
  The Appraisal – Language to use in an appraisal 10 min
• Lecture1.42
  Doing it by the book – Language to use in a health and safety report 10 min
• Lecture1.43
  The dinner date – Language to use in a business proposal 10 min
• Lecture1.44
  Doing your homework – Language to use in customer research 10 min
• Lecture1.45
  Computer crisis – Language to use in dealing with IT problems 10 min
• Lecture1.46
  The plastic aubergine – Language to use in an ‘elevator pitch’ 10 min
• Lecture1.47
  Acting up – Language to use when you’re in charge 10 min
• Lecture1.48
  Talking sense – Language to use for clearing up confusion 10 min
• Lecture1.49
  Face-to-face – Language to for networking 10 min
• Lecture1.50
  Award-winning! – Language to use when accepting an award 10 min
• Lecture1.51
  Reality bites – Language to use when making someone redundant 10 min
• Lecture1.52
  Taking shape – Language to use for conveying your ideas to others 10 min
• Lecture1.53
  So long Denise! – Helping others with advice about their career 10 min
• Lecture1.54
  Help! We need somebody – When taking a phone message at a busy time 10 min
• Lecture1.55
  Eating humble pie – Language to use when you need to stand your ground 10 min
• Lecture1.56
  To show you the ropes – Language for telling someone what to do 10 min
• Lecture1.57
  Pushed to the limits – Language to use when trying to set priorities 10 min
• Lecture1.58
  A room with a view – Language for booking a venue 10 min
• Lecture1.59
  Pulling out the stops – Language for getting things done quickly 10 min
• Lecture1.60
  The show must go on – Language for presenting a new product 10 min
• Lecture1.61
  Stepping aside – Language related to getting the sack 10 min
• Lecture1.62
  Decision time – Being offered and accepting a promotion 10 min
• Lecture1.63
  Anna’s decision – Language to announce your decision 10 min
• Lecture1.64
  Tom’s tantrum – Language to persuade someone to change their mind 10 min
• Lecture1.65
  Something’s missing – Language for getting down to business 10 min
• Lecture1.66
  Last call for Tom – Language to say you’ve changed your mind 10 min
• Lecture1.67
  The Wedding Day – Language for a wedding 10 min